Frequently Asked Questions
Everything you need to know about Alien Smoke & Vape Shop's exclusive apparel and accessories.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear faster.
What is your return policy for apparel?
We accept returns on unworn and unwashed clothing with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain accessories like face masks or headwear are final sale.
How do I know which size to order?
Each product page features a detailed sizing chart. Most of our 'Alien' branded hoodies and tees are true-to-size, but we recommend sizing up for a more relaxed, oversized streetwear fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days depending on customs processing.
How should I wash my Alien Smoke & Vape Shop gear?
To preserve the high-quality screen prints and fabric, we recommend washing your items inside out in cold water and tumble drying on low heat or air drying.