Returns & Exchanges
At Alien Smoke & Vape Shop, we want you to be completely satisfied with your terrestrial threads. If your apparel doesn't fit or meet your expectations, you can return unworn items within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to send back and receive a return authorization.
Prepare the Package
Place the unwashed, unworn items with original tags still attached into their original packaging or a secure shipping bag.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing